← Pharmacy Weight Loss Sutton-in-Craven

Terms of Service

Last updated: 23 July 2026

Terms of Service – Pharmacy Weight Loss Sutton-in-Craven

Pharmacy Weight Loss Sutton-in-Craven
GPhC Registration No. 9012511
Last updated: July 2026

Please read these Terms of Service carefully before using our online pharmacy weight loss clinic. By accessing our service and placing an order, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Sutton-in-Craven is a GPhC registered online pharmacy (Registration No. 9012511) providing weight loss consultation and prescription services to patients in Sutton-in-Craven and the surrounding areas of the United Kingdom. We operate in full compliance with General Pharmaceutical Council regulations and UK pharmacy law.

2. Eligibility

To use our services, you must:

We reserve the right to refuse or withdraw treatment at any time if we believe it is not clinically appropriate for you. Eligibility for specific weight loss medications is determined solely by our prescribing clinician based on your medical information.

3. Prescriptions and Medicines

All prescription medicines supplied through our service require a valid prescription issued by one of our registered prescribers. We do not supply prescription-only medicines without appropriate clinical assessment.

You must provide truthful and complete information during your consultation. Providing false or misleading information may result in treatment being withheld, discontinued, or reported to relevant authorities where patient safety is a concern.

Our pharmacist will review all orders before dispensing. We reserve the right to decline any prescription request if it is deemed clinically unsuitable or if further information is required.

4. Payment

Payment is required in full at the time of placing your order. We accept major debit and credit cards. All transactions are processed securely using encrypted payment technology.

Prices displayed include VAT where applicable and are subject to change. You will always be informed of the total cost before completing your purchase.

We do not store full payment card details on our systems.

5. Delivery

Once your order has been reviewed and approved by our pharmacist, we aim to dispatch your medication within 1 working day. Delivery timescales may be affected by factors outside our control, including postal delays or public holidays.

Medicines are dispatched in discreet, tamper-evident packaging. You are responsible for ensuring someone is available to receive temperature-sensitive items where required.

We are not liable for delays caused by third-party couriers once your order has been dispatched.

6. Cancellations and Refunds

You may cancel your order before it has been approved and dispatched by contacting us as soon as possible. Once a prescription has been dispensed and your order dispatched, we are unable to offer a refund due to the nature of medicinal products and UK medicine regulations.

If your order is declined by our pharmacist on clinical grounds, a full refund will be issued promptly.

In the event of a damaged or incorrect item being received, please contact us within 48 hours of delivery and we will resolve the matter as quickly as possible.

7. Medical Disclaimer

The information provided through our service is for general guidance and does not replace professional medical advice from your GP or NHS healthcare provider. Our service is designed to complement, not substitute, your existing healthcare arrangements.

Weight loss medications carry potential risks and side effects. These will be clearly communicated to you during your consultation. You must read all patient information leaflets supplied with your medication and seek urgent medical attention if you experience a serious adverse reaction.

We strongly recommend informing your GP that you are receiving treatment through our service.

8. Data and Privacy

We handle your personal and medical data in accordance with UK GDPR and the Data Protection Act 2018. Your information is used solely to provide and improve our service and will never be sold to third parties.

We aim to respond to all data-related enquiries within 48 hours. For full details, please refer to our Privacy Policy.

9. Governing Law

These Terms of Service are governed by the laws of England and Wales. Any disputes arising from your use of our service shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions regarding these terms, please contact our pharmacy team directly. We are committed to resolving any concerns promptly and professionally.